I have a 4kWp solar system. Why is my inverter only showing 3.6kW output?

by Stewart Guyan | Oct 1, 2020

The rating on your inverter is generally based on your personal grid allowance and, as such, is often slightly below your array size, to help improve system efficiencies.

How can I tell if there is a fault with my inverter?

by Stewart Guyan | Oct 1, 2020

A red or amber flashing light, that remains on for longer than 30 minutes, indicates a fault. If this is the case, please refer to your manual in the first instance, and then if you require additional assistance, please call our After-sales team on 01803 732946.

My inverter has gone blank, what should I do?

by Dawn | May 24, 2021

Please check your power supply, i.e. your fuse box and isolators, to see if anything has tripped. Please also check whether the site has had a power cut. If nothing has tripped and there has been no power cut, please call Mole Energy’s After-Sales team on 01803...

How do I monitor my inverter if there is no screen?

by Dawn | May 24, 2021

You will need to download the manufacturer’s monitoring App, from an App store, via a smart device such as a tablet, iPad, phone or laptop.

I have an additional technical query relating to my inverter, who do I call?

by Dawn | Nov 22, 2021

For all other technical queries relating to your inverter, please call Mole Energy’s After-sales team, on 01803 732946, and we will be able to assist you further.