How often should I clean my solar panels?

by Dawn | Nov 18, 2021

For optimum performance we recommend that your panels are cleaned on an annual basis. It’s important that you do NOT pressure wash your solar panels – instead, we recommend using a professional window cleaner. We recommend that your panels are cleaned only...

How do I clean my solar panels?

by Stewart Guyan | Sep 29, 2020

It’s important that you do NOT pressure wash your solar panels – instead, we recommend using a professional window cleaner. We recommend that your panels are cleaned only with a soft brush and de-ionised water or rainwater. *Please do not use detergent of...

I have an error code showing, what should I do?

by Dawn | Nov 18, 2021

Please refer to your manual in the first instance, to try and resolve the fault. If you require additional assistance, please call Mole Energy’s After-sales team, on 01803 732946, and we will be able to help.

I have had a power cut which has tripped my system. What should I do?

by Dawn | Nov 18, 2021

Please check your fuse box for any tripped switches and reset them. This should reset your inverter. Your system may take approximately five minutes to reboot.

One of my solar panels is damaged. What should I do?

by Dawn | Nov 18, 2021

Please call Mole Energy’s After-sales team, on 01803 732946, and we will be able to assist you further.