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Our Cookie Policy

What are cookies?

Like most websites, Mole Energy uses cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart phones or tablets) as your browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

Information collected

Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details. Mole Energy can use cookies to monitor your browsing and purchasing behaviour.

How are cookies managed?

The cookies stored on your computer or other device when you access our website are designed by:

  • Mole Energy, or on behalf of Mole Energy, and are necessary to enable you to make purchases on our website;
  • third parties who assist us in detecting and preventing fraud;
  • third parties to participate with us in marketing programmes; and
  • third parties who broadcast web banner advertisements on behalf of Mole Energy.

What are cookies used for?

The main purposes for which cookies are used are: –

  1. For technical purposed essential to effective operation of our websites, particularly in relation to online transactions and site navigation.
  2. For Mole Energy to market to you, particularly web banner advertisements and targeted updates.
  3. To help Mole Energy detect and prevent fraud through web and social media advertising.
  4. To enable Mole Energy to collect information about your browsing and shopping patterns, including to monitor the success of campaigns, competitions etc.
  5. To enable Mole Energy to meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.

What cookies do we use on our website?

You can view a detailed list of all of the cookies we currently use here:

If you want to know more about how Google will use your personal data if you give consent on our site you can view Google’s Privacy & Terms site for more information.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below: –

For Microsoft Internet Explorer:

1. Choose Tools > Internet Options
2. Click on the ‘Privacy’ tab
3. Select the setting the appropriate setting

For Google Chrome:

  1. Choose More (three dots in top right corner of browser) > Settings
  2. Under ‘Security and Privacy’ click ‘Cookies and other site data’
  3. Select an option:
    – Allow all cookies
    – Block all cookies (not recommended)
    – Block this party cookies in Incognito
    – Block third party cookies (If you block third party cookies, all cookies and site data from other sites are blocked, even if the site is allowed on your exceptions list)

For Safari:

  1. Choose Preferences > Privacy
  2. Under ‘Privacy and Security’ click ‘Content Settings’
  3. Click ‘Cookies’

For Mozilla Firefox:

  1. Choose Tools > Options
  2. Click on the icon ‘Privacy’
  3. Find the menu ‘Cookie’ and select the relevant options

For Opera 6.0 and further:

  1. Choose Files > Preferences
  2. Privacy

What happens if I disable cookies?

This depends on what cookies you disable, but in general the website may not operate properly if cookies are switched off. If you only disable third party cookies, will not be prevented from making purchases on our sites. If you disable all cookies, you will be unable to complete a purchase on our
sites.

Further reading:

Information about cookies

Useful information about managing cookies and browser settings can be found at www.allaboutcookies.org or similar sites such as www.albine.com 

Internet Advertising Bureau

A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at www.youronlinechoices.com 

Information about cookies

Useful information about managing cookies and browser settings can be found at www.allaboutcookies.org or similar sites such as www.albine.com 

For further information please contact our specialist team by phone or email or visit our FAQ page:

01803 732 946